“Answer Advantage has made being on-call a breeze; we are able to hear our patient leave their own message (The names are no longer mispronounced), and we can push a button and return the call (no scrambling to find a pen). And the cost is a fraction of our previous service. A definite winner.”
We have been using Answer Advantage for 19 years and love the flexibility it gives our staff. The options to tailor each account for the location is critical to our after hour service needs. We can always count on Answer Advantage staff to be there to assist us with any last minute updates for on-call changes. I would recommend Answer Advantage to anyone, small operations or large, they have always made our job easier.
Laura Beasley; Dawn Asset Management, LLC; Norman, OK 73072
“After years of using a live answering service, we were skeptical of changing to an automated answering service. However with the amount of money we save every month as well as the unparalleled customer service we receive, it was a great decision. Answer Advantage completes our on-call changes daily, and notifies our staff with emergency calls exactly the way we request them too. We will never go back to a live service again!”
Genesis OB/GYN Inc.; Bridgeton, MO
“We’ve used Answer Advantage for several years at our property management company and I couldn’t be happier!! Our afterhours maintenance response time has reduced since using their system and our phone greetings are customized to our needs. If we ever have a change or issue they are always very prompt to help us with whatever we need.”