• THIS IS ANSWER ADVANTAGE
  • VIRTUAL OFFICE MANAGEMENT
  • MAKING CUSTOMER SERVICE CONVENIENT
  • YOUR #1 ANSWERING SOLUTION
  • WE'RE FRIENDLY AND HAPPY
  • apartments
  • medical industries
  • small businesses
Learn More

LEADERS IN VIRTUAL OFFICE MANAGEMENT

We are unlike any other company in our industry.
We provide completely custom solutions for all of our clients.

Apartment Answering

Callers are never put on hold and all calls are answered within 5 seconds. All messages recorded direct from the caller in their own voice.
Watch video here.

Physician Answering

Using the newest technology and the best customer care team, your patients are handled professionally, efficiently and cost-effectively.
Watch video here.

Small Businesses

We provide a phone service and answering system; no need to invest in any equipment. We serve all industries, including; HVAC, real estate, law firms and many more.
Watch video here.

Custom Services

We are happy to chat about how our solutions can help your industry. If you don't see your industry to the left, simply head to the contact section and get the conversation started.

WHY WE ROCK

Hover over the icons to discover why we offer the best phone management for your business.

We Care

We're Happy

One of a Kind

Our Focus is Your Business

After-Hours Support

We Listen

OUR SERVICES

We are a one-stop-service. With us by your side, you will always be headache-free.

DIGIT RECOGNITION

This technology lets us automatically know who is calling in to retrieve their message. Example; Bob calls in to Answer Advantage from his cell phone, the system will know it is Bob and log him in to listen to his waiting message. (Crazy-Cool technology, we KNOW you are dazzled)

WEB PORTAL

Log on to our secure web portal to make on-call changes, listen to messages, print/view detailed reports and make customized changes to your account. (If you’re tech savvy, have fun with the portal. If not, then call the Answer Advantage rock stars and they'll get er’ done for you)

CALL RECORDING

When your on-call staff connects back to the caller, you have the option to have the conversation recorded. We then package the recording and email it to your team.
(Are we dazzling you yet?)

DIRECT CONNECT

Your on-call staff has the ability to “Direct Connect” back to the caller with our system while we protect your staff’s personal number. (Your on-call staff will FREAK over this feature)

EMERGENCY DISPATCH

The Answer Advantage team always makes it a top priority to have the correct staff for emergency calls. We take this VERY seriously. (Super, duper serious)

100% CUSTOMIZED

Answer Advantage is the ONLY answering service that works one on one with your team to create the best answering service for your business. (Your wish is our command)

We're qualified, we're experienced and we're awesome.

OUR TEAM

Meet the people who work hard to make Answer Advantage awesome for our customers.

Angela Razook-Wright

President and Sales

Chief Cheerleader & The “Voice”

angela@answeradvantage.com

Kim Engels

Manager of Customer Care and Sales

The Chief Cheerleader’s Right Hand

kim@answeradvantage.com

Mindy White

Accounts Payable/Accounts Receivable

Moolah Master

mindy@answeradvantage.com

Stefanie Bluml

Business Development and Marketing Director

Marketing Warrior

stefanie@answeradvantage.com

Lynde Greco

Apartment on-call change PRO

The Apartment Whisperer

lynde@answeradvantage.com

Kelli Simpson

Administrative Assistant

“Zenger” our Zen redhead

kelli@answeradvantage.com

Our History

We worked really hard to get to where we are. Our history speaks to our many years of passion and dedication towards our industry, and most importantly; to our clients.

  • 1997
  • 3 Mar 97

    THE START

    Angela Razook age 23, operating under a licensing agreement with the founder of our original company, Inphonemation, opened a small office in only the Oklahoma Area providing service to Apartment communities only.

  • 2004
  • 5 May 04

    SOLD

    After the founder and partners sold the original company Inphonemation. Angela kept Inphonemation growing in the Oklahoma City area growing at a rapid pace with Apartment Communities.

  • 2006
  • 2 Jun 06

    ANSWER ADVANTAGE IS FOUNDED

    Answer Advantage was born. With the passion and success of Inphonemation combined with new state of the art HIPPA compliant equipment, the company was ready to move to the next level.

  • 2013
  • 7 Jul 13

    CORPORATE OFFICES

    In 2013 it was time for Answer Advantage to buy a new office building. The Answer Advantage corporate office was upgraded to larger offices to accommodate our rapid growth.

  • 2014
  • 5 Aug 14

    GROWING SUCCESS

    Answer Advantage is ecstatic to be a nationwide company providing service to thousands of Apartment Communities and Medical practices and enjoying all of their customers!

  • 2017
  • 30 Mar 17

    PRESENT DAY

    With a Fun, professional, energetic, enthusiastic team of six, Angela, Kim, Lynde, Mindy, Stefanie and Kelli, Answer Advantage is growing and providing the most personalized, customized fully automated answering service from coast to coast, we are ON A ROLL!

Important Tid-Bits

Expand the topics below to discover key pieces of information for how our systems work and what you can expect from our professional services.

Years ago in a not-so-perfect world, innocent callers were put on hold for endless periods of time… after enduring a million rings, a rude operator would answer and attempt to take a message. This message would be relayed in such a manner that would be totally unacceptable. When the operator would relay the message to the on-call staff he or she would just create a mess by amplifying, intensifying, falsifying this “NOT SO URGENT” message making it totally askew! Or the opposite would happen… this hurried, underpaid, rushed operator would take this “URGENT” message and when casually relaying to the on-call staff would down play, decrease and diminish this message making it a liability!
Callers are NEVER put on hold. All calls are answered within 5 seconds. All messages recorded direct from the caller in their own voice. Your service will be professionally recorded with a 24/7 leasing line.
Immediate notification of emergencies, with NO delay, we can also DIRECT CONNECT your callers to your on-call person in case of an EMERGENCY. Including “Find me, Follow me” feature.
District managers and Regional Supervisors take advantage of the broadcast service that allows you to leave one message that will be automatically delivered to all of the offices in your district or region.
Checking your Answering Service is as easy calling in via your cell, checking your e-mail, logging into your web-portal or all of the above. Answer Advantage will capture the caller ID of your caller. 24/7 access to the web-portal to make on-call changes, view reports, listen to messages and manage your account.

THERE'S NO TEAM QUITE LIKE US...

where in the world are we ? click for google map

MORE WAYS TO CONTACT US

Wichita Office: 316.687.5056
Telephone: 877.414.2372
Oklahoma City Office: 405.720.3000
FAX: 877.414.2395


Head Office: 131 N. Glendale, Wichita Kansas, 67208


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